Job description
Customer Service Agent
Are you looking for a challenging role in the import operations industry? Do you have exceptional customer service skills? We have the perfect opportunity for you!
Job Description:
- Handle customer inquiries and provide excellent customer service
- Coordinate and track import operations
- Collaborate with internal teams to ensure a sustainable operational
- Resolve customer issues and complaints in a timely manner
- Maintain accurate records and documentation
- Assist in client retention
- Communicate with the departmental manager regarding progress and problems or issues
- Negotiate rates with carriers to ensure cost effective solutions
- Maintain contact with key stakeholders to continually update them on the progression of service provided.
Salary:
- Competitive salary range of €2.6k to €3.3k per month
How to apply
To apply for this position, please email your resume and cover letter to jack.m@freightappointment.com. We look forward to hearing from you!
Note: Only shortlisted candidates will be contacted for an interview.
For more information, apply below
PR/1748962
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