Branch Manager

Position Specific:

• Adapts IFF strategies for key products, including Air Freight Forwarding, Ocean Freight Forwarding, and Customs House Brokerage, to guide daily branch management.
• Participates in shaping company policies, managing budgets, and developing long-term strategies, goals, and objectives.
• Assesses branch activities, costs, operations, and quality, and analyzes data to gauge progress towards set goals and objectives.
• Collaborates with branch management to evaluate accomplishments and adjust goals or objectives based on current situations.
• Manages P&L and KPIs, prepares mid-term plans and budgets aligned with IFF goals and growth targets.
• Establishes procedures and controls to enhance communication and information sharing.
• Cultivates a supportive environment, maintains regular communication with branch management and staff.
• Conducts performance assessments, recommends promotions, salary adjustments, and addresses performance-related matters.
• Designs and revisits individual growth plans, strengthening succession planning efforts.
• Manages and grows customer relationships, interacting frequently to ensure customer satisfaction.
• Promotes a culture of continuous improvement through Kaizen principles.
• Executes special projects and other tasks as directed by the RVP.

Leadership Specific:

• Builds trust and demonstrates integrity; Upholds the organization's values.
• Stays informed about IFF's strategic goals, product offerings, and system enhancements.
• Possesses strong strategic problem-solving and analytical abilities; Exhibits business acumen.
• Thrives in a high-performance culture emphasizing integrity, efficiency, teamwork, innovation, and camaraderie.
• Collaborates effectively within teams, demonstrates diplomacy and flexibility, and excels in presenting information both orally and in writing.
• Skilled in summarizing and presenting data to aid management in decision-making.
• Operates with minimal guidance in complex, often ambiguous environments, delivering data-driven recommendations to regional and functional management while fostering collaboration across the organization.